Frequently Asked Questions

What is the building capacity?

Our venue can comfortably seat 220 guests inside the Main Hall, but we recommend 200 guests count to allow for a better floor plan layout. We provide assorted size tables and chairs for up to 200 guests. Any guest count over 200 must be approve by White Oaks once you planner has presented an appropriate layout.

Do you offer a payment plan? Is there a retainer?

Yes. A 50% retainer will reserve your date if booked more than twelve months out for the daily rental. And the remaining fee will be split evenly over three additional payments. Our All Inclusive Packages requires the daily fee amount for the retainer and then the remaining can be split into as many as 12 payments.

The final installment will be required 30 days prior to the event.

If the date is booked within twelve months, Step 1, 2 & 3 is required to reserve the date. Booking inside of 6 months require the full payment. All payments are non-refundable.

How do I reserve a date?

Simply email us your preferred date and a backup date in case your preferred date is unavailable. Once the contract is signed and to continue holding the date, we require the retainer. Payment due dates are scheduled according to the event date. We also require a credit card or $500 check on file for any potential damages to the facility or grounds. Additional security deposits and a cleaning fee of $500 will be required if the guest count is at 250 or above or additional areas are set up for other tasks than what the area is intended for.

Are linens included with our rental fee?

Our All-Inclusive wedding packages do include floor length polyester linens for your layout. If you opt for the Single Day Rental, linens must be rented through White Oaks. Linen rentals are $30 per table and handled through White Oaks to ensure they are the correct size and on the tables for your planners to start the day off decorating.

Besides the venue rental what else will we be responsible for?

You will need to hire insured vendors such as an approved professional event planner, DJ, photographer, florist, officiant, videographer and a catering service for your wedding or event. Before your event you will need to purchase event insurance for your wedding or event & supply a credit card for a security deposit on file. Your wedding planner, Dj and catering vendor is required to be chosen from our provided vendors list. Linens color and sizes will be determined once your guest count and table layout are finalized.

What If I need to change my date?

If you are still at least 12 months from your date and the new date is available, your full deposit will carry forward with the new date. If you are within 12 months of your event, and your new date is available, you will lose 50% of your initial deposit towards your event for a rescheduling retainer and will have to repay this amount. If you are within 6 months 25% of your total carry forward to the new date. If you cancel your event your deposits are forfeited.

How long do we have the venue?

Arrival time starts at 8am and breakdown / departure starts at typically 10pm to ensure all personal property and guest are off property by 11pm. We recommend last call and send off time no later than 10pm so guest and vendors have time for full departure by 11pm. You or your planner/coordinator must have enough time allowed to get your personal belongings out of the facility by 11pm. If breakdown is not completed & the building is not cleared of personal items & decor/ rentals by 11pm the security deposited will not be refunded. Most of our clients rent a storage trailer to pack and transport personal items.

What if our wedding has more than 250 guests?

No problem. A two day rental is required when your guest count at 250 or over people to allow for the additional setup, breakdown etc. If your guest count is above 250 and a two rental is not available we will need to make plans with your planner to prepare accordingly to make your day run smoothly and we will need a site visit with your approved planner to confirm their intentions. White Oaks requires a planner from our vendors list. Any events with guest count at 250 or over will be subject to an additional cleaning fee of $500.

Are there overnight accommodations nearby?

Yes. The North Myrtle Beach section of The Grand Strand is only a few miles away and has unlimited options for your budget.

What happens in case of rain and who is responsible for room flips?

Our Veranda will be used in case of inclement weather for the ceremony. The decision must be made 4 hours prior to the ceremony time, allowing for set up. Your wedding planner or coordinator is responsible for any room flips.

What form of payment does White Oaks accept?

We accept cash, check, credit card, bank transfer, PayPal or Venmo. A 3.7% credit card / bank fee will be added if paid with a card or online payment. Please pay by bank transfer, check or cash to avoid fees.

If we choose the one day option, will we be able to access the location early to rehearse our ceremony?

Most rehearsals take place the day of the wedding in the morning to ensure everyone remembers their places. You can also call and schedule an appointment earlier in the week based on venue availability.

What time does the music need to end?

All amplified outside music must end by 9:30 and inside the venue must concluding at 10 pm. This is to ensure enough time for your team to breakdown your items and all of your guests & vendors to be off-property by 11pm.

Can we nail decorations to the walls or hang things like streamers or lanterns from the beams?

No. We do not allow holes to be placed in the walls. We will have areas where hooks are already placed that you are welcome to use for any additional decorations to hang or tie up.

Do you allow dogs onsite to play a part in our wedding day?

We are dog friendly, with some specific stipulations. Dogs are only allowed during the ceremony and in pictures afterwards. The pets must be taken off property before the reception starts. Animals, other than service animals, are NOT allowed inside, under roof or near food. Dogs must be on a leash and someone must be responsible for them other than the bride and groom.

What is the cancellation policy? If I cancel will my deposit be refunded?

White Oaks reservation fees and all payments made, regardless of due date, are non-transferable and non-refundable if you cancel the event. We recommend that in addition to purchasing Wedding Liability Insurance, you also purchase Wedding/Event Cancellation Insurance, which would cover any unexpected change of plans, cancellations or postponements due to weather, natural disaster, war etc.

Can I drop off items or set up the day before my event or earlier than 8:00am on the rental day?

All drop off & setup is restricted to the rental day period and must be removed by 11pm.

Do you have areas for the wedding party to get ready?

Yes, There are two private suites to prepare for the day.

Do you have an open vendor policy?

No, all wedding planners, caterers, and DJ’s are required to be chosen from our curated preferred vendors list. We will need to approve any other vendor you decide to use that is not on our preferred vendor list. All vendors must have insurance and must schedule a site visit in advance.

Can we use a Wedding Planner, DJ or Caterer that is not on your preferred list?

White Oaks will only make exceptions for these specific vendors (wedding planners, catering,and DJ’s) if these things are address first. We will need to be supplied with a letter of recommendation from two other similar venues that the specific vendor has worked at in the past 12 months with a similar guest count. Once the two letters of recommendations have been considered we will schedule a meeting and site visit a minimum of 9 months in advance to make a determination on whether or not they will be able to work your event or future events at White Oaks.

Why did White Oaks change it’s policy on a full open vendors policy?

When White Oaks first started we thought it would be a great benefit to allow clients to hire and allow outside catering, planners and DJ’s. After two years and over two hundred bookings we realized that it is not in the best interest of the client nor a working business model for our venue. All planners, caterers and DJ’s are not created the same and without giving examples that is our reason to only use those vendors from our curated list. White Oaks has chosen to work with only the best in the business and with vendors that are personally invested in the success of your wedding day.

Can we bring our own alcohol ?
Yes and All bar options & prices are on our Host Bar & Alcohol page. We do not allow cash bars.

What is the average budget for 100 guest for a couple getting married at White Oaks?
Budgets for a 100 guest wedding can range according to the different packages with each vendor and type of food, flowers and alcohol you choose. We recommend that couples have a budget between $30,000 and $45,000. Obviously you control the guest count which will control the budget. This can give you a realistic idea.

Are we responsible for tables, chairs, linens, silverware or plates?

If you decide on a single day rental, you will rent linens through White Oaks once your table layout is confirmed between your planner and our staff. This will ensure that your linen sizes & tables match. Our staff will order, pick up and have your linens placed on the tables for your decorator or planner to start decorating right away. White Oaks will also return the linens the following day. Typically, the catering company or your planner will rent silverware, plates or decorations. White Oaks will provide all of these things if you decide on one of our All-Inclusive custom packages.

Can I take bridal portraits at the venue?

Yes, you are given two hours of portrait time, which is included in your booking. Bridal portraits are allowed Monday – Thursday, based upon availability. We do not offer bridal portrait times on weekends due to weddings. We only allow White Oaks brides to take their bridals at the venue.

Do you require event insurance?

We require event insurance for every event in the coverage amount of $1,000,000 liability with White Oaks Farm listed as additionally insured. If you plan on having any alcoholic beverages in the suites while getting ready, you must add host liquor insurance to the policy.

What are the restrictions on decor?

No adhesive material allowed on the walls, floors, gates or wood pillars . All decorations must be freestanding, tied or magnetic. You may use candles as long as they are enclosed in glass and the flame does not reach higher than 2” below the height of the glass. No confetti, rice, bird seed, sand, balloons, wish lanterns, or glitter will be allowed.

How do I provide you with a floor plan for my event?

All floor plans are due 30 days prior to your event. You can customize your seating and table arrangements with your planner. Once the table layout is confirmed, you will place a linen order with White Oaks based on your layout & color choice. You must upload the floorplan to your client portal at least one month prior to the event.

What is included in the venue rental fee?

We provide up to 200 white padded seat resin chairs for the ceremony. For the reception we provide assorted tables, and up to 200 wooden cross-back chairs. We will handle the setup and break down of the items provided by White Oaks.

Do I need to hire a wedding planner or event coordinator?

Yes. We require you to hire a wedding planner/event coordinator from our provided vendors list.

What is the event clean-up process?

The client/planner is responsible for all hired vendors and needs to ensure all event trash, décor and personal belongings are removed from the venue by 11 pm. All vendors are responsible for taking out all of their trash throughout the event. White Oaks staff will handle the standard clean up following the event. We offer a dumpster on site for all trash removal.

What is the typical timeline?

You have total control over when you want the festivities to begin and how long they last. Rental drop offs usually occur between 8am and 9am the morning of the event so your planner has time to prepare to setup for the event.

Here’s an example:

8:00am Venue access & wedding party/ hair & make up arrive

9:00am All vendors arrive to decorate and prepare venue throughout the day

5:00pm Guests begin to arrive

5:30pm Ceremony begins

6:00pm Cocktail hour begins

7:00pm Wedding party entrance/ speeches /dinner

8:00pm Dance floor opens

9:45pm Last call for alcohol

10:00pm Grand departure / music off / planner break’s down personal items

11:00pm All guests/vendors depart/personal items are removed and we take care of the cleaning.

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2275 Old Buck Creek Rd, Longs, SC 29568  |  854-854-2988